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FREQUENTLY ASKED QUESTIONS

Please read our FAQ before sending us a message.

What does the price include?

The cottage is equipped with Bed Linen, Towels and washing facilities. The Property is surrounded by farmland. Smoking is not permitted inside the cottage. The cottage offers Wi-Fi but this facility cannot be guaranteed to be available at all times due to the unpredictability of Service Providers.

IMPORTANT INFORMATION Open tread stairs to first floor. Natural water supply from borehole.

ADDITIONAL CHARGES There is a £150 security deposit payable in advance of your holiday and returned within 7 days of your departure. By clicking book now you are accepting there terms and conditions.

Can I make a reservation without a Paypal Account/Credit card?

It is possible to make alternative arrangements for booking and paying for your holiday at The Rookery. We also accept Bank Transfer. Please contact the owners directly on Tel. +44 (0) 7738 261279 or email on therookeryroughlee@gmail.com

How do I know my reservation is confirmed?

Once you have made a reservation on our website you will be sent an email to the email address you have used to register an account. Full payment within 10 days of your reservation is required to secure the booking.

If you are making a reservation via telephone we will email you directly when we have received full payment.

Does the hotel need a deposit or a payment in advance?

Full payment is taken at the time of booking your accommodation.

The Rookery also holds a £150.00 security deposit at the time of booking. This is a refundable deposit that will be returned to you within 14 days of your departure date. Please see our terms and conditions

When would you like to stay

The Rookery
Ridge Lane
Roughlee
Lancashire

Thank you for enquiring about The Rookery.

Please ask us about prices and availability or any specific questions that you may have about our accomodation

You may also email us at therookeryroughlee@gmail.com or call on
Mobile : +44 (0) 7738 261279

Thanks

The Rookery Team